.ssc-hidden {
  display: none !important;
}

.ssc-no-scroll {
  overflow: hidden;
}

.ssc-chat-shell,
.ssc-admin-shell {
  position: fixed;
  inset: 0;
  z-index: 2100;
  pointer-events: none;
}

.ssc-chat-shell.ssc-open,
.ssc-admin-shell.ssc-open {
  pointer-events: auto;
}

.ssc-chat-mask,
.ssc-admin-mask {
  position: absolute;
  inset: 0;
  background: rgba(15, 23, 42, 0.34);
  opacity: 0;
  transition: opacity 0.2s ease;
}

.ssc-chat-shell.ssc-open .ssc-chat-mask,
.ssc-admin-shell.ssc-open .ssc-admin-mask {
  opacity: 1;
}

.ssc-chat-panel {
  position: absolute;
  left: 50%;
  bottom: 5.5rem;
  width: min(28rem, calc(100vw - 1.5rem));
  height: min(36rem, calc(100vh - 7rem));
  transform: translate(-50%, 1.5rem);
  opacity: 0;
  display: flex;
  flex-direction: column;
  border-radius: 1.5rem;
  overflow: hidden;
  background: linear-gradient(180deg, #f7fbff 0%, #ffffff 16%);
  box-shadow: 0 1.5rem 3.5rem rgba(15, 23, 42, 0.18);
  transition: transform 0.22s ease, opacity 0.22s ease;
}

.ssc-chat-shell.ssc-open .ssc-chat-panel {
  transform: translate(-50%, 0);
  opacity: 1;
}

.ssc-admin-panel {
  position: absolute;
  right: 1.5rem;
  bottom: 1.5rem;
  width: min(76rem, calc(100vw - 2rem));
  height: min(45rem, calc(100vh - 2rem));
  transform: translateY(1rem);
  opacity: 0;
  display: grid;
  grid-template-columns: 22rem minmax(0, 1fr);
  overflow: hidden;
  border-radius: 0.35rem;
  background: #ffffff;
  border: 1px solid #cbd5e1;
  box-shadow: 0 1.2rem 2.4rem rgba(15, 23, 42, 0.16);
  transition: transform 0.22s ease, opacity 0.22s ease;
}

.ssc-admin-shell.ssc-open .ssc-admin-panel {
  transform: translateY(0);
  opacity: 1;
}

.ssc-entry,
.ssc-admin-entry {
  position: fixed;
  right: 1rem;
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
  min-height: 3rem;
  padding: 0 1rem;
  border: 0;
  border-radius: 999px;
  color: #ffffff;
  cursor: pointer;
  z-index: 2050;
  box-shadow: 0 0.9rem 2rem rgba(37, 99, 235, 0.22);
}

.ssc-entry {
  bottom: 5.1rem;
  background: linear-gradient(135deg, #0f172a, #2563eb);
}

.ssc-admin-entry {
  bottom: 1.5rem;
  border-radius: 0.35rem;
  background: #1e40af;
}

.ssc-entry-dot,
.ssc-admin-entry-dot {
  width: 0.6rem;
  height: 0.6rem;
  border-radius: 999px;
  background: #fde68a;
  box-shadow: 0 0 0 0.3rem rgba(253, 230, 138, 0.18);
}

.ssc-chat-head,
.ssc-admin-chat-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 1rem 1rem 0.9rem;
  border-bottom: 1px solid rgba(148, 163, 184, 0.2);
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.1), rgba(15, 23, 42, 0.03));
}

.ssc-chat-title,
.ssc-admin-chat-title {
  margin: 0;
  font-size: 1rem;
  font-weight: 700;
  color: #0f172a;
}

.ssc-chat-subtitle,
.ssc-admin-chat-subtitle {
  margin-top: 0.2rem;
  font-size: 0.78rem;
  color: #64748b;
}

.ssc-close-btn {
  width: 2rem;
  height: 2rem;
  border: 0;
  border-radius: 999px;
  background: rgba(15, 23, 42, 0.06);
  color: #334155;
  font-size: 1rem;
  cursor: pointer;
}

.ssc-chat-body,
.ssc-admin-chat-main {
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.ssc-thread-banner {
  display: none;
  align-items: center;
  gap: 0.55rem;
  margin: 0.85rem 1rem 0;
  padding: 0.75rem 0.9rem;
  border-radius: 1rem;
  font-size: 0.78rem;
  line-height: 1.6;
}

.ssc-thread-banner.ssc-show {
  display: flex;
}

.ssc-thread-banner.ssc-closed {
  background: #fff7ed;
  color: #9a3412;
}

.ssc-thread-banner.ssc-blocked {
  background: #fef2f2;
  color: #b91c1c;
}

.ssc-chat-body {
  flex: 1;
}

.ssc-state,
.ssc-admin-empty {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
  text-align: center;
  color: #64748b;
  gap: 0.85rem;
}

.ssc-state-card {
  width: 100%;
  max-width: 20rem;
  padding: 1.2rem 1rem;
  border-radius: 1.25rem;
  background: #f8fafc;
  box-shadow: inset 0 0 0 1px rgba(148, 163, 184, 0.18);
}

.ssc-state-title {
  font-size: 1rem;
  font-weight: 700;
  color: #0f172a;
}

.ssc-state-text {
  margin-top: 0.45rem;
  font-size: 0.85rem;
  line-height: 1.7;
}

.ssc-state-btn,
.ssc-send-btn,
.ssc-admin-send-btn,
.ssc-mini-btn {
  border: 0;
  cursor: pointer;
}

.ssc-state-btn {
  margin-top: 0.95rem;
  min-height: 2.5rem;
  padding: 0 1rem;
  border-radius: 999px;
  background: linear-gradient(135deg, #2563eb, #0f172a);
  color: #ffffff;
  font-size: 0.85rem;
  font-weight: 600;
}

.ssc-messages,
.ssc-admin-messages {
  flex: 1;
  min-height: 0;
  padding: 1rem;
  overflow-y: auto;
  background:
    radial-gradient(circle at top left, rgba(191, 219, 254, 0.22), transparent 35%),
    linear-gradient(180deg, #f8fbff 0%, #ffffff 16%);
}

.ssc-message {
  display: flex;
  margin-bottom: 0.8rem;
}

.ssc-message.ssc-from-user {
  justify-content: flex-end;
}

.ssc-message.ssc-from-admin {
  justify-content: flex-start;
}

.ssc-bubble {
  max-width: min(85%, 18rem);
  padding: 0.8rem 0.9rem;
  border-radius: 1rem;
  box-shadow: 0 0.5rem 1.2rem rgba(15, 23, 42, 0.08);
}

.ssc-from-user .ssc-bubble {
  background: linear-gradient(135deg, #2563eb, #0f172a);
  color: #ffffff;
  border-bottom-right-radius: 0.35rem;
}

.ssc-from-admin .ssc-bubble {
  background: #ffffff;
  color: #0f172a;
  border-bottom-left-radius: 0.35rem;
}

.ssc-message-text {
  white-space: pre-wrap;
  word-break: break-word;
  font-size: 0.86rem;
  line-height: 1.65;
}

.ssc-message-image {
  display: block;
  width: 100%;
  max-width: 14rem;
  border-radius: 0.9rem;
  margin-top: 0.65rem;
  cursor: zoom-in;
}

.ssc-message-meta {
  margin-top: 0.45rem;
  font-size: 0.7rem;
  opacity: 0.72;
}

.ssc-composer,
.ssc-admin-composer {
  padding: 0.9rem 1rem 1rem;
  background: #ffffff;
  border-top: 1px solid rgba(148, 163, 184, 0.2);
}

.ssc-composer-box,
.ssc-admin-composer-box {
  border: 1px solid rgba(148, 163, 184, 0.28);
  border-radius: 1.1rem;
  background: #f8fafc;
  overflow: hidden;
}

.ssc-textarea,
.ssc-admin-textarea {
  width: 100%;
  min-height: 4.8rem;
  padding: 0.9rem 1rem 0.75rem;
  border: 0;
  outline: none;
  background: transparent;
  resize: none;
  font: inherit;
  color: #0f172a;
  line-height: 1.6;
}

.ssc-textarea::placeholder,
.ssc-admin-textarea::placeholder {
  color: #94a3b8;
}

.ssc-preview {
  display: none;
  align-items: center;
  gap: 0.6rem;
  padding: 0 1rem 0.75rem;
}

.ssc-preview.ssc-has-image {
  display: flex;
}

.ssc-preview-thumb {
  width: 3rem;
  height: 3rem;
  border-radius: 0.8rem;
  object-fit: cover;
  box-shadow: 0 0.3rem 1rem rgba(15, 23, 42, 0.1);
}

.ssc-preview-name {
  flex: 1;
  min-width: 0;
  font-size: 0.75rem;
  color: #475569;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ssc-preview-remove {
  width: 1.9rem;
  height: 1.9rem;
  border: 0;
  border-radius: 999px;
  background: rgba(148, 163, 184, 0.18);
  color: #334155;
  cursor: pointer;
}

.ssc-composer-actions,
.ssc-admin-composer-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.75rem 0.9rem 0.9rem;
}

.ssc-mini-btn {
  min-height: 2.25rem;
  padding: 0 0.9rem;
  border-radius: 999px;
  background: #e2e8f0;
  color: #0f172a;
  font-size: 0.78rem;
  font-weight: 600;
}

.ssc-send-btn,
.ssc-admin-send-btn {
  min-height: 2.35rem;
  padding: 0 1rem;
  border-radius: 999px;
  background: linear-gradient(135deg, #2563eb, #0f172a);
  color: #ffffff;
  font-size: 0.84rem;
  font-weight: 700;
}

.ssc-send-btn:disabled,
.ssc-admin-send-btn:disabled,
.ssc-mini-btn:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

.ssc-admin-sidebar {
  display: flex;
  flex-direction: column;
  min-width: 0;
  border-right: 1px solid #d8e0ea;
  background: #f8fafc;
}

.ssc-admin-sidebar-head {
  padding: 1rem;
  border-bottom: 1px solid #d8e0ea;
  background: #ffffff;
}

.ssc-admin-sidebar-title {
  margin: 0;
  font-size: 1rem;
  font-weight: 700;
  color: #111827;
}

.ssc-admin-sidebar-subtitle {
  margin-top: 0.28rem;
  font-size: 0.76rem;
  color: #64748b;
}

.ssc-admin-sidebar-stats {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  margin-top: 0.85rem;
  border: 1px solid #d8e0ea;
  border-right: 0;
  background: #f8fafc;
}

.ssc-admin-stat {
  min-width: 0;
  padding: 0.55rem 0.45rem;
  border-right: 1px solid #d8e0ea;
}

.ssc-admin-stat-value {
  font-size: 0.95rem;
  font-weight: 700;
  color: #111827;
}

.ssc-admin-stat-label {
  margin-top: 0.18rem;
  font-size: 0.68rem;
  color: #64748b;
}

.ssc-admin-sidebar-filter {
  display: grid;
  grid-template-columns: 1fr 6.6rem;
  gap: 0.5rem;
  margin-top: 0.75rem;
}

.ssc-admin-search,
.ssc-admin-filter {
  width: 100%;
  height: 2.2rem;
  border: 1px solid #cbd5e1;
  border-radius: 0.25rem;
  background: #ffffff;
  color: #111827;
  font: inherit;
  font-size: 0.76rem;
  outline: none;
}

.ssc-admin-search {
  padding: 0 0.65rem;
}

.ssc-admin-filter {
  padding: 0 0.45rem;
}

.ssc-admin-search:focus,
.ssc-admin-filter:focus,
.ssc-admin-note-input:focus,
.ssc-admin-textarea:focus {
  border-color: #2563eb;
  box-shadow: 0 0 0 2px rgba(37, 99, 235, 0.12);
}

.ssc-admin-session-list {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
}

.ssc-admin-session {
  width: 100%;
  padding: 0.75rem 0.9rem;
  border: 0;
  border-bottom: 1px solid #e2e8f0;
  border-left: 3px solid transparent;
  border-radius: 0;
  background: transparent;
  text-align: left;
  cursor: pointer;
  transition: background-color 0.15s ease, border-color 0.15s ease;
}

.ssc-admin-session:hover {
  background: #eef4fb;
}

.ssc-admin-session.ssc-active {
  background: #eaf2ff;
  border-left-color: #1d4ed8;
}

.ssc-admin-session-top,
.ssc-admin-session-mainline {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  min-width: 0;
}

.ssc-admin-session-top {
  justify-content: space-between;
}

.ssc-admin-session-avatar {
  width: 1.8rem;
  height: 1.8rem;
  border: 1px solid #cbd5e1;
  border-radius: 0.2rem;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  background: #ffffff;
  color: #1f2937;
  font-size: 0.76rem;
  font-weight: 700;
}

.ssc-admin-session-copy {
  min-width: 0;
}

.ssc-admin-session-name {
  font-size: 0.84rem;
  font-weight: 700;
  color: #111827;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ssc-admin-session-pin {
  margin-right: 0.28rem;
  color: #b45309;
}

.ssc-admin-session-meta,
.ssc-admin-session-preview,
.ssc-admin-session-time {
  font-size: 0.72rem;
  color: #64748b;
}

.ssc-admin-session-preview {
  margin-top: 0.42rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ssc-admin-session-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 0.42rem;
  margin-top: 0.36rem;
}

.ssc-admin-thread-pill,
.ssc-admin-badge {
  display: inline-flex;
  align-items: center;
  padding-left: 0.45rem;
  border-left: 2px solid #94a3b8;
  color: #475569;
  font-size: 0.68rem;
  font-weight: 700;
  line-height: 1;
}

.ssc-admin-thread-pill.ssc-amber,
.ssc-admin-badge.ssc-amber {
  border-left-color: #d97706;
}

.ssc-admin-thread-pill.ssc-red,
.ssc-admin-badge.ssc-red {
  border-left-color: #dc2626;
}

.ssc-admin-thread-pill.ssc-dark,
.ssc-admin-badge.ssc-dark {
  border-left-color: #334155;
}

.ssc-admin-unread {
  min-width: 1.15rem;
  height: 1.15rem;
  padding: 0 0.32rem;
  border-radius: 0.2rem;
  background: #dc2626;
  color: #ffffff;
  font-size: 0.68rem;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.ssc-admin-chat-main {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 18rem;
  grid-template-rows: auto auto auto 1fr auto;
  grid-template-areas:
    "head head"
    "messages profile"
    "messages tools"
    "messages note"
    "composer note";
  background: #ffffff;
}

.ssc-admin-chat-summary {
  min-width: 0;
}

.ssc-admin-chat-head {
  grid-area: head;
  padding: 0.9rem 1rem;
  border-bottom: 1px solid #d8e0ea;
  background: #ffffff;
}

.ssc-admin-chat-title {
  font-size: 0.98rem;
}

.ssc-admin-chat-subtitle {
  font-size: 0.74rem;
}

.ssc-admin-chat-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem;
  margin-top: 0.4rem;
}

.ssc-admin-profile,
.ssc-admin-tools,
.ssc-admin-note {
  border-left: 1px solid #e2e8f0;
  background: #f8fafc;
}

.ssc-admin-profile {
  grid-area: profile;
  padding: 0.95rem 1rem 0.8rem;
}

.ssc-admin-profile-card {
  padding: 0;
  border: 0;
  background: transparent;
  box-shadow: none;
}

.ssc-admin-profile-top {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  padding-bottom: 0.75rem;
  border-bottom: 1px solid #d8e0ea;
}

.ssc-admin-profile-avatar {
  width: 2.2rem;
  height: 2.2rem;
  border: 1px solid #cbd5e1;
  border-radius: 0.2rem;
  display: flex;
  align-items: center;
  justify-content: center;
  background: #ffffff;
  color: #111827;
  font-size: 0.9rem;
  font-weight: 700;
}

.ssc-admin-profile-name {
  font-size: 0.88rem;
  font-weight: 700;
  color: #111827;
}

.ssc-admin-profile-meta {
  margin-top: 0.15rem;
  font-size: 0.72rem;
  color: #64748b;
}

.ssc-admin-profile-grid {
  display: grid;
}

.ssc-admin-profile-item {
  display: grid;
  grid-template-columns: 4.2rem minmax(0, 1fr);
  gap: 0.6rem;
  padding: 0.62rem 0;
  border-bottom: 1px solid #e2e8f0;
}

.ssc-admin-profile-item span {
  color: #64748b;
  font-size: 0.7rem;
}

.ssc-admin-profile-item strong {
  color: #111827;
  font-size: 0.74rem;
  font-weight: 600;
  line-height: 1.5;
  word-break: break-word;
}

.ssc-admin-tools {
  grid-area: tools;
  display: grid;
  grid-template-columns: 1fr;
  gap: 0.45rem;
  padding: 0 1rem 0.85rem;
}

.ssc-admin-tool-btn {
  min-height: 2.15rem;
  padding: 0 0.75rem;
  border: 1px solid #cbd5e1;
  border-radius: 0.25rem;
  background: #ffffff;
  color: #111827;
  font-size: 0.75rem;
  font-weight: 700;
  cursor: pointer;
  text-align: left;
}

.ssc-admin-tool-btn:hover,
.ssc-admin-note-save:hover,
.ssc-mini-btn:hover,
.ssc-admin-send-btn:hover { background: #f1f5f9; }

.ssc-admin-tool-btn.ssc-active {
  border-color: #1d4ed8;
  color: #1d4ed8;
}

.ssc-admin-tool-btn.ssc-danger {
  color: #b91c1c;
}

.ssc-admin-tool-btn.ssc-danger.ssc-active {
  border-color: #dc2626;
  background: #fff1f2;
}

.ssc-admin-note {
  grid-area: note;
  padding: 0.8rem 1rem 1rem;
}

.ssc-admin-note-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.5rem;
}

.ssc-admin-note-label {
  font-size: 0.75rem;
  font-weight: 700;
  color: #334155;
}

.ssc-admin-note-save {
  min-height: 1.9rem;
  padding: 0 0.65rem;
  border: 1px solid #cbd5e1;
  border-radius: 0.25rem;
  background: #ffffff;
  color: #1d4ed8;
  font-size: 0.72rem;
  font-weight: 700;
  cursor: pointer;
}

.ssc-admin-note-input {
  width: 100%;
  min-height: 6.4rem;
  padding: 0.65rem 0.7rem;
  border: 1px solid #cbd5e1;
  border-radius: 0.25rem;
  resize: vertical;
  background: #ffffff;
  color: #111827;
  font: inherit;
  font-size: 0.76rem;
  line-height: 1.6;
  outline: none;
}

.ssc-admin-note-input::placeholder,
.ssc-admin-search::placeholder {
  color: #94a3b8;
}

.ssc-admin-messages {
  grid-area: messages;
  border-right: 1px solid #e2e8f0;
  background: #ffffff;
}

.ssc-admin-messages .ssc-bubble {
  max-width: min(78%, 34rem);
  border-radius: 0.35rem;
  box-shadow: none;
}

.ssc-admin-messages .ssc-from-user .ssc-bubble {
  background: #1d4ed8;
}

.ssc-admin-messages .ssc-from-admin .ssc-bubble {
  border: 1px solid #d8e0ea;
  background: #f8fafc;
}

.ssc-admin-composer {
  grid-area: composer;
  padding: 0.8rem 1rem 1rem;
  border-top: 1px solid #d8e0ea;
  border-right: 1px solid #e2e8f0;
  background: #ffffff;
}

.ssc-admin-composer-box {
  border-radius: 0.25rem;
  background: #ffffff;
  box-shadow: none;
}

.ssc-admin-composer .ssc-admin-textarea {
  min-height: 4.2rem;
  border-bottom: 1px solid #e2e8f0;
}

.ssc-admin-composer-actions {
  padding: 0.65rem 0.7rem;
}

.ssc-admin-composer .ssc-mini-btn,
.ssc-admin-send-btn {
  border: 1px solid #cbd5e1;
  border-radius: 0.25rem;
  background: #ffffff;
  color: #111827;
}

.ssc-admin-send-btn { border-color: #1d4ed8; background: #1d4ed8; color: #ffffff; }

.ssc-admin-empty {
  grid-area: messages;
  border-right: 1px solid #e2e8f0;
  background: #ffffff;
}

.ssc-admin-empty-icon { display: none; }

.ssc-state-icon {
  width: 3.2rem;
  height: 3.2rem;
  border-radius: 999px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(37, 99, 235, 0.1);
  color: #1d4ed8;
  font-size: 1.2rem;
  font-weight: 700;
}

.ssc-admin-loading,
.ssc-loading { color: #64748b; font-size: 0.82rem; }

@media (max-width: 960px) {
  .ssc-admin-panel {
    inset: 0.75rem;
    right: 0.75rem;
    bottom: 0.75rem;
    width: auto;
    height: auto;
    grid-template-columns: 1fr;
  }

  .ssc-admin-sidebar {
    min-height: 14rem;
    max-height: 40vh;
    border-right: 0;
    border-bottom: 1px solid #d8e0ea;
  }

  .ssc-admin-chat-main {
    grid-template-columns: 1fr;
    grid-template-rows: auto auto auto auto minmax(0, 1fr) auto;
    grid-template-areas:
      "head"
      "profile"
      "tools"
      "note"
      "messages"
      "composer";
  }

  .ssc-admin-profile,
  .ssc-admin-tools,
  .ssc-admin-note {
    border-left: 0;
  }

  .ssc-admin-messages,
  .ssc-admin-empty,
  .ssc-admin-composer {
    border-right: 0;
  }
}

@media (max-width: 520px) {
  .ssc-entry {
    right: 0.75rem;
    bottom: 4.75rem;
    padding: 0 0.9rem;
  }

  .ssc-chat-panel {
    bottom: 4rem;
    width: calc(100vw - 1rem);
    height: min(34rem, calc(100vh - 4.75rem));
  }

  .ssc-admin-entry {
    right: 0.75rem;
    bottom: 0.75rem;
  }

  .ssc-admin-panel {
    inset: 0.5rem;
    border-radius: 0.35rem;
  }

  .ssc-admin-sidebar-filter {
    grid-template-columns: 1fr;
  }
}